Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Account Information: When providers sign up, we collect name, email, password, and business information.
• Business Information: Provider listings include business name, address, phone, services, photos, and other details providers choose to share.
• Usage Data: We collect information about how you interact with our website, including pages visited, search queries, and listing views.
• Payment Information: Payment details are processed securely by Stripe. We do not store credit card numbers on our servers.

2. How We Use Your Information

• To provide and maintain the Service
• To process payments and manage subscriptions
• To display provider listings to consumers
• To send important service-related communications
• To improve our website and user experience
• To provide analytics to providers about their listing performance

3. Information Sharing

We do not sell your personal information. Provider business information (name, address, services, etc.) is publicly displayed as part of the directory listing. We may share information with service providers (such as Stripe for payments and Supabase for data storage) who assist in operating our platform.

4. Data Security

We implement appropriate security measures to protect your information. All data is transmitted over encrypted connections (HTTPS). Payment processing is handled by Stripe, which is PCI-DSS compliant. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@bookaniv.com.